Support

Last updated: August 10, 2026

For product, account, safety, accessibility, or privacy help, email support@laterli.com.

Common help

• A scheduled message did not send: Open Calendar, select the item, and review its status. Failed items can be retried without creating duplicates.
• Quick Chat is active: Tap End in the blue banner above the composer to restore the normal send menu.
• Someone is bothering you: Open the conversation details and choose Block or Report. A blocked user cannot continue messaging you.
• You changed devices: Encrypted history recovery depends on your registered-device and recovery-key setup. Support cannot decrypt private message history.

Security reports

Please send responsible security disclosures to support@laterli.com with the subject “Security report.” Do not include another person’s private message content.

Emergency note

Laterli is not an emergency service. Contact local emergency services when immediate help is needed.